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How do I buy

The product ordering process

The CLIENT/USER can place ORDERS on the SITE, by adding the desired PRODUCTS and/or SERVICES to the shopping cart, then finalizing the ORDER by paying through one of the expressly indicated methods. Once added to the shopping cart, a PRODUCT and/or a SERVICE is available for purchase as long as there is stock available for it. Adding a PRODUCT/SERVICE to the shopping cart, without completing the ORDER, does not result in the registration of the ORDER, implicitly nor the automatic reservation of the PRODUCT/SERVICE. By completing the ORDER, the CUSTOMER agrees that all the data provided by him, necessary for the online purchase process, are correct, complete and true on the date of placing the ORDER. By completing the ORDER, the CLIENT agrees that the company Alien Mobility can contact him, by any means available/agreed by Alien Mobility, in any situation in which it is necessary to contact the CLIENT. Alien Mobility can cancel the ORDER made by the CLIENT, following a prior notification addressed to the CLIENT, without any subsequent obligation of either party to the other or without any party being able to claim damages from the other in the following cases:

    1. non-acceptance by the issuing bank of the CLIENT’s card, of the Transaction, in the case of online payment;
    2. the invalidation of the Transaction by the card processor approved by Alien Mobility, in the case of online payment;
    3. the data provided by the CLIENT on the SITE are incomplete and/or incorrect.

Online payment with bank card through Mollie (Visa/Maestro/Mastercard)

If you have chosen the payment method “Online by bank card”, it is necessary to fill in a form with the information about your card on the secure page of the payment processor.

      1. Payments with credit/debit cards issued under the Visa and MasterCard logo (Visa/Visa Electron and MasterCard/Maestro) are made through the “3-D Secure” system developed by organizations that ensure online transactions the same level of security as those made at the ATM or in the physical environment, at the merchant.
      2. “3-D Secure” ensures first of all that no information related to your card is transferred or stored, at any time, on the servers of the store or on the servers of the payment processor, these data being directly entered into the Visa systems and MasterCard.

Payment of products

Payment for the ordered products can be made:

    1. online with the card processes by Mollie;
    2. with a payment order to the account of Alien Mobility.